These terms cover website use. Any paid engagement is subject to its separately agreed service terms.
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About these terms
These Terms & Conditions explain the use of the Complise Global website, its service guides, market explorer and enquiry tools. Complise Global is presented as an international standards and market-access brand within the Sharma Brother’s ecosystem.
By using this website, you agree to use it in accordance with these terms and applicable law. If you do not agree, please stop using the website. These terms concern website use; a separately agreed proposal or service agreement sets out the terms of any paid engagement.
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Guides, maps and certification information
Our content provides general information to help you explore potential certification, regulatory and market-access routes. It is not a product-specific conformity assessment, legal opinion, test report, certificate or permission to place a product on a market.
- The map and directory show the guides available on this website. A listed route is not automatically required for every product, and the listings are not an exhaustive statement of a country’s requirements.
- Applicability depends on factors such as product specifications, intended use, destination, supplier role and the current rules of the relevant authority or scheme.
- Requirements can change. Confirm the current official requirements and obtain an appropriate assessment before making a compliance, investment or market-entry decision.
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Service enquiries and project agreements
Complise Global describes support for scope reviews, documentation, testing coordination and market-access planning. The relevant authority, laboratory or certification body determines the assessments and decisions within its remit. A website listing does not represent accreditation, authorization or an assurance of approval.
Submitting an email enquiry or preparing a brief does not by itself create a service contract. Any engagement should identify the contracting party, scope, responsibilities, fees, third-party charges, timelines and applicable commercial terms in writing. Those agreed terms govern the engagement. Certification outcomes and acceptance by an authority cannot be guaranteed by this website.
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Your enquiries and documents
The homepage tool creates a downloadable brief in your browser. The Contact page prepares an enquiry that you can review, copy, download or open in your email application. Preparing it does not submit it to the Complise team. Opening an email draft passes the prepared details to your chosen email application; you decide whether to send it.
Provide accurate information and only share material that you are authorized to disclose. Please send only the personal and business information needed for your enquiry. Do not include passwords, payment credentials or unrelated sensitive information. If confidential technical material needs special handling, discuss the arrangements with the team before sending it.
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Responsible use of the website
You may browse the guides, use the tools and share links for lawful purposes. You must not misuse the website, attempt unauthorized access, introduce malicious code, interfere with its availability, impersonate another person, or use its contact channels for fraudulent or unlawful communications.
You are responsible for the devices and connections you use to access the website and for reviewing any information before you send it to us.
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Content, logos and intellectual property
Website text, design, software and images are owned by their respective rights holders or used under applicable permissions or licences. You may read the content, share page links and keep the briefs you create. Reuse of protected website material beyond what the law or its licence permits requires the relevant rights holder’s permission.
Certification marks, standards names and third-party logos identify the subjects discussed. They remain the property of their respective owners. Their display does not imply that Complise Global owns those marks or that a standards organization, regulator or certification body endorses this website. A logo on a service page is not evidence that your product is certified.
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External websites and connected brands
Links to authorities, standards organizations, maps, Complise India, Recycle Veda and other external websites are provided for context or convenience. Those websites have their own content, terms and privacy practices. Review them when you follow a link.
A shared brand ecosystem or enquiry desk does not make the terms of one business or service automatically apply to every other business or service. Refer to the identity and terms stated in the relevant proposal or agreement.
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Availability and reliance on information
We aim to make the website useful and accurate, but its content may contain omissions or become out of date. Access may be interrupted, and website features or content may change.
To the extent permitted by applicable law, we do not give a warranty that this general website information is complete, continuously available or suitable for a particular product. Responsibility for a paid service is addressed in its agreed service terms. Nothing in these website terms excludes or limits a right, remedy or liability that cannot lawfully be excluded or limited.
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Privacy and changes to these terms
Our Privacy Policy explains the website’s enquiry tools, technical request information, external links and ways to raise a privacy request.
We may update these terms to reflect changes to the website, services or applicable requirements. The date at the top identifies the latest version. Changes to these website terms do not by themselves amend a separately agreed service contract.
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Questions about these terms
Contact the shared Complise enquiry desk and mention “Complise Global — website terms” so your question has the right context.